EXCHANGE & RETURN POLICY

At ESCAPE&DIE, we want you to be confident about your purchase. Please review our exchange policy carefully before placing your order.

NO RETURNS OR REFUNDS

All purchases made on ESCAPE&DIE are final sale.

We do not accept returns or offer refunds on any orders. If you have an issue with the size or would like a different available size/variant, you may request an exchange in accordance with the policy below.

FIRST EXCHANGE — FREE

Your first exchange for an order is free of charge.

Once your exchange request has been approved, you will be required to send the product back to our warehouse at the address provided by our team.

After we receive and inspect the product, the replacement will be dispatched to you at no additional exchange charge.

SECOND EXCHANGE — CHARGEABLE

If you wish to exchange the replacement product again, the second exchange will be chargeable.

The applicable shipping/exchange fee will be communicated to you before the second exchange is processed.

For the second exchange, you will again be responsible for sending the product back to our warehouse.

EXCHANGE CONDITIONS

To be eligible for an exchange, the product must be unused, unworn, unwashed, and in its original condition, with all original tags and packaging intact.

Products showing signs of wear, washing, damage, stains, perfume, alteration, or missing tags/packaging may not be accepted for exchange.

Exchanges are subject to stock availability. If your requested size or variant is unavailable, our team will assist you with the available exchange options.

IMPORTANT

Please do not send any product back to our warehouse without first raising an exchange request and receiving confirmation from the ESCAPE&DIE team.

ESCAPE&DIE reserves the right to reject an exchange if the returned product does not meet the conditions stated above.